Terms and Conditions

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 Terms and Conditions

1. Introduction
Welcome to Sneaker Genius ("we," "our," or "us"). By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our site.

2. General Information
Our business is located in Sydney, Australia, and operates under Australian consumer law. These terms are governed by the laws of New South Wales, Australia.

3. Products and Services
All products displayed on our website are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse service to anyone for any reason, without prior notice.

4. Pricing and Payments
All prices are listed in Australian Dollars (AUD) and include applicable taxes. We accept major credit cards, debit cards, and other payment methods as specified at checkout. Pricing errors may occur, and we reserve the right to correct such errors at our discretion.

5. Shipping and Delivery
We ship products within Australia and to select international locations. Delivery times are estimates and may vary based on your location and external factors. Shipping costs are calculated at checkout and are non-refundable unless otherwise stated.

6. Returns and Refunds
We comply with Australian consumer law regarding returns, refunds, and replacements. However, we do not accept returns for worn sneakers. Once the security tag is removed, the guarantee is void. No returns are accepted for custom and bespoke sneakers. You may return items within 30 days of purchase for a refund or exchange, provided they are in original condition with proof of purchase. For faulty or damaged products, please contact us immediately for assistance.

7. Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of [Your Store Name] or its licensors. Unauthorized use of any content is prohibited.

8. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information. We are not liable for any unauthorized access to your account.

9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy for information on how we collect, use, and store your personal information.

11. Changes to Terms and Conditions
We reserve the right to update these terms and conditions at any time. Changes will be effective upon posting on our website. Continued use of our site constitutes acceptance of the revised terms.

12. Contact Information
If you have any questions or concerns, please contact us at:

Sneaker Genius
Sydney, NSW, Australia
Email: hi@sneakergenius.com.au
Phone: 0403 527 157